Frequently Asked Questions
Everything you need to know about your Alfreshco experience.
How long does shipping typically take?
Standard shipping usually takes 3 to 5 business days. Express options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
Are your products ethically sourced?
Yes, Alfreshco is committed to sustainability. We partner exclusively with suppliers who adhere to fair labor practices and environmental standards.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout.
Do you offer international shipping?
Currently, we ship to over 20 countries worldwide. International delivery times vary by location and typically range from 7 to 14 business days.